SECUNDA – Several residents received municipal water and electricity bills that were higher than usual.
One resident’s bill was R799 more than the previous one.
“How long must this type of surprise account be tolerated?,” said the resident.
His units for sewage went up from six units to 32 units totalling R220, his basic water went up from 21 units to 47 units costing R18, his electricity is 22 units more totalling R42 and his water is 26 units more amounting to R519.
“If I am paying so much for basic sewage, am I subsidising sewage problems outside Secunda as well?
“Something is definitely wrong in the administration department of Govan Mbeki Municipality.
“My wife and I both worked long hours during the shutdown and were not home often, how can the usage of all the services then be so much?
“These inconsistencies on the accounts are not acceptable.”
In another household, a resident’s bill went up from R2 114.23 for June to R2 553.19 for July to R12 410.56 for August.
She is charged four times for connection usage electricity with amounts of respectively R45.72, R352.68, R398.75 and R6 509.85.
She already went to the municipality a few times to find out where all these extra charges came from, but nobody could help her yet.
Ms Marietjie Fourie, DA Councillor, said she received several complaints from residents about their bills.
The two most common problems are faulty meters where residents are paying for their neighbour’s electricity usage and faulty meter readings.
She advised residents to rather take their own meter readings monthly and take photos and save it, if there is a fault on the bill, they can then send the municipality their photos of the meter readings.
The Ridge Times asked Govan Mbeki Municipality’s Communications Department for comment on Monday, 8 October and it will be published in the next edition.